Meet & Greet Experience: VIP instructions for the Preshow VIP Experience will be emailed approximately 48 hours prior to the event. If you do not receive this email 48 hours prior or have a question related to your VIP package, please email VIP@OneLive.com or call (877) 717-5816. VIP Merchandise items may be collected at the venue or shipped to the address on file. Merchandise subject to change. For ticket related questions call 877-4-VIPTKT (877-484-7858) or email vip.tickets@ticketmaster.com. Merchandise Package: VIP Merchandise items are expected to ship to the address listed on the order the week of the show, but subject to change to collect at venue. Merchandise may arrive shortly before or after the show date. If you have a question related to your VIP package, please email VIP@OneLive.com or call (877) 717-5816. Merchandise subject to change. For ticket related questions call 877-4-VIPTKT (877-484-7858) or email vip.tickets@ticketmaster.com. These offers are not valid if resold. All packages and contents are non-transferrable. No refunds or exchanges. All sales are final. All VIP package items are subject to change. Please note that the information provided at the time of purchase (email and address) is the same information that will be utilized for contact and shipping where applicable.