Presale Ticket Service
Promoter Three Ireland (Hutchison) Limited (“Three”)
Three’s advance presale ticket offer service (the “Presale Service”) registration is open to Three mobile phone or broadband customers aged 18 years or over (“Eligible Three customers”). The Presale Ticket Service is subject to these terms . If you are a Three customer registering for the presale ticket offering, you acknowledge that by texting the word “Music” to 51020 you are 18 years of age or older. Three broadband customers can avail of presale tickets by requested a presale code and receiving the code through email.
Eligible Three customers who text the word “Music” to 51020 will be registered to receive information from Three via SMS about tickets for Events taking place at the Venue (“Registered customers”).
Registered customers will receive an SMS providing information about tickets for acts or performances (“Events”) at 3Arena, Docklands, Dublin 2 or 3Olympia Theatre, Dame Street, Dublin 2 (each a “Venue”). Registered customers must also be registered on Three+ to avail of the Presale Service. The SMS will contain a link where Registered customers can access a unique case- sensitive presale code through Three+ (that may only be used once during the applicable Offer Period) and a URL that directs them to the relevant Ticketmaster promotions page.
The presale code and URL provides Three+ users with the chance to purchase tickets for the Event during the Offer Period. Capacity restrictions may apply to the promotions online page during busy periods.
Registered customers who wish to opt-out of receiving presale ticketing information can do so by sending the word "NOMUSIC" to 51020. There is no charge for NOMUSIC messages. Please note that a NOMUSIC message to 51020 will only remove Registered customers from the Presale Ticketing Service. It will not remove you from any other Three marketing communications or from Three+ which can be done via My3, using our LiveChat Service, via Three+ app or from our Contact Us Form .
The unique presale code will be texted and emailed to you once only. In the event you lose or delete the unique presale code before using it you will not be able to apply for presale ticketing for the Event. This will not prevent you from applying for presale ticketing for other events at the Venue.
If you have technical difficulties in completing the purchase of presale tickets you may submit a request to Ticketmaster Fan Support
By availing of the Presale Service you will be deemed to have read and accepted these terms and conditions.
Standard Ticketmaster purchase policies will apply to all ticket purchases.
The period during which Registered customers may purchase presale tickets (“Offer Period”) will be end on: A) until the presale allocation sells out; or B) during the general sale release until such a time that no tickets are available on that release.
There are a limited number of these tickets available and the Presale Service for any tickets will run during the applicable Offer Period or until the Three ticket allocation is sold out. The tickets for the specified dates will be allocated in a first come first served basis.
Nothing in these terms and conditions shall prevent a Three mobile phone or mobile broadband customer from attempting to purchase tickets through the general public allocation if desired.
Three’s Presale Service does not guarantee access to particular or priority seats. Three is allocated a broad range of seats for each event and when booking tickets customers will have the option to choose where to sit from the range of seats available during an Offer Period as part of the Presale Service.
Ticket purchases may be refused or cancelled if more than the maximum ticket number is requested as per Ticketmaster purchasing terms and conditions or the presale ticket allocation is sold out or the Offer Period is closed or if Three or Ticketmaster reasonably believe that the purpose of the purchase is to enable commercial re-sale of the tickets.
Three accepts no responsibility for incorrectly completed, lost or delayed text responses or for delayed incomplete or unprocessed online or phone purchase transactions or for any failure by Ticketmaster to properly and securely administer ticket purchases.
For the purpose of administering the presale ticket allocation Three reserves the right to exchange information and data regarding applications for unique passwords with Ticketmaster.
Three and Ticketmaster's decision as to ticket allocations is final and no correspondence will be entered into.
Entrance to events is subject to the then applicable standard terms and conditions of entry to the Venue.
Events may occasionally be cancelled after publication of a Presale Service for reasons outside Three’s control. Three will endeavour to procure that persons who have purchased presale tickets shall be notified of such cancellations.
If you are a Prepay customer seeking to register Music for the first time you must have made a balance decrementing usage outbound event on your customer account in the previous 93 days prior to registration. If you do not continue to make balance decrementing usage on your account in the previous 93 days you will not receive Event notifications.