VIP instructions for the Preshow Meet & Greet will be emailed approximately 48 hours prior to the event. Plan to arrive before Door time. Merchandise items will be collected at the venue during the Meet & Greet. Photo taken on your cell phone/camera. If you do not receive the email 48 hours prior or have a question related to your VIP package, please email VIP@OneLive.com or call (877) 717-5816. *No large items or guitars allowed for the personal signed item (pick guards allowed). Merchandise subject to change. For ticket related questions call 877-4-VIPTKT (877-484-7858) or email vip.tickets@ticketmaster.com. This offer is not valid if this ticket was transferred or purchased via Fan to Fan Resale.