Thank you for purchasing a VIP package powered by Sofar. Here’s what you need to know: You’ll receive an email from vip@sofar.com 48 hours before the event with instructions for redeeming your VIP package. All sales are final. All persons in attendance must have a VIP package including a ticket to the event. This includes parental escorts. If you require ADA accommodations please reach out to vip@sofar.com in advance of the event. Sofar reserves the right to cancel packages for any reason. VIP package elements are non-transferable and not valid if resold. Communication about your purchase may be sent via SMS to the provided phone number. For any questions, contact Sofar’s friendly Fan Support team at vip@sofar.com or Ticketmaster Fan Support at vip.tickets@ticketmaster.com.