All sales are final. There are no refunds or exchanges under any circumstances. The promoter reserves the right to terminate this agreement with or without cause and without penalty. All packages and package contents are non-transferable; some exceptions may apply. VIP merchandise will be shipped directly to each package purchaser; some exceptions may apply. Merchandise will not be shipped outside of the U.S. or Canada under any circumstances. VIP merchandise is not required for venue entry. Delivery of VIP merchandise can occur after event date. Please make sure to consider this before you decide to purchase a package. Information provided at the time of purchase (name, address, e-mail, etc.) is the same information that will be utilized for shipping and individual contact requirements where applicable. The artist, tour, promoter, ticketing company, venue or any other affiliated parties are not responsible for outdated or inaccurate information provided by the consumer at the time of purchase. Commemorative VIP laminates are for commemorative purposes only. The VIP laminate does not gain or authorize access into the venue, VIP or any backstage areas. If you have any questions regarding the ticket portion of your purchase or have not received your confirmation email, please email vip.tickets@ticketmaster.com or call 877-4-VIPTKT (877-484-7858). Please note this offer is not valid if this ticket was purchased via Fan to Fan Resale.