Here’s what to expect: You’ll receive an email from 100x approximately 2-5 days before your show with details on how to redeem your VIP package. VIP activities may begin up to 4 hours before showtime, so please plan accordingly. This package is non-transferable and will be invalid if purchased through fan-to-fan resale, and reselling any part of the package will void all benefits. The original purchaser must present a photo ID at VIP check-in to redeem package elements. For any questions about your VIP experience, please reach out to our guest services team at support@100xhospitality.com. Prohibited items and age restrictions can be found on the venue website. If you have accessibility needs, contact our support team as soon as you place your order, and we’ll do our best to accommodate based on availability. Please note that tour details and production are subject to change without notice, and communication about your purchase, including updates, may be sent via SMS to the provided phone number. If you have any questions regarding your ticket purchase, email us at vip.tickets@ticketmaster.com or call 877-4-VIPTKT (877-484-7858).