You will receive a separate email from Please & Thank You with fan club activation details within 10-15 business days of your ticket purchase. For questions related to the Rob Thomas Tour Club please email help@please.co. For questions related to your ticket purchase call 1-800-653-8000 or email customersupport@ticketmaster.com. All fan club benefits are subject to change at any time. Fan club benefits represent the member perks currently available only, and are not guaranteed upon purchase of a membership, or for the duration of the membership. If you have any questions regarding the ticket portion of your purchase or have not received your confirmation email, please email vip.tickets@ticketmaster.com or call 877-4-VIPTKT (877-484-7858). Please note this offer is not valid if this ticket was purchased via Fan-to-Fan Resale.